Shipping policy

Thank you for shopping with us!

Please review our shipping policy below for details on how we process and deliver your order.

Order Processing

All orders are processed within 1–3 business days, excluding weekends and holidays, after you receive your order confirmation email. You will receive a separate notification once your order has been shipped.

Shipping Rates &

Delivery Estimates Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows: Domestic (within the Netherlands): 2–7 business days International: 7–21 business days Delivery times are estimates and may vary due to factors beyond our control, such as customs delays, carrier issues, or holidays.

International Shipping

We offer worldwide shipping. Please note that international orders may be subject to import duties, taxes, or customs fees. These charges are the responsibility of the customer and are not covered by Lilly-Ann Studio.

Tracking

Your Order Once your order ships, you will receive an email with tracking information. Tracking details may take up to 24 hours to become active.

Lost or Damaged Orders

Lilly-Ann Studio is not responsible for lost, stolen, or damaged packages once they have been marked as delivered by the shipping carrier. If your order arrives damaged, please contact us as soon as possible with photos of the damage so we can assist you.

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